BT Fails Again.
Having moved to the perfect cottage with a promise in writing and other confirmations from the shambolic muddle calling itself BT, that my phone and broadband would be connected by midnight on August 20th, I am now told that due to arguments among providers I cannot be connected unless I have a new line at extra cost. I have agreed and the earliest the work can be done by something called Open Reach is September 15th, so this Blog will remain off line until about September 16th.
I am very sorry to disappoint but I am not the type of person who can do this stuff in cafes and hotels. I shall be writing to Ofcom or whatever quango is in charge. It never descended to this level of customer abuse, even when it was a state owned monopoly.
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